Terms & Conditions

Please read through our Terms & ConditionsShipping & Returns information and Privacy Policy carefully before placing your order. Feel free to email [email protected] if you have any questions.

Ordering Products

All prices are shown in Great Pounds Sterling £ (GBP).

All orders are shipped with 1-2 days.

Shipping costs will be calculated once you select your country next to the calculate postage cost button. We deliver worldwide and welcome international customers.

Please ensure that your address and card details are entered correctly. We are not responsible for delivering to the wrong address if the delivery information is incorrect.

Please retain your confirmation email after placing an order as we do not print receipts.


We accept:

  • Visa
  • Visa Debit
  • Visa Electron
  • Maestro
  • Mastercard
  • American Express
  • Paypal

Your information is confidential and will not be disclosed to any other parties.

Website Information

All products are described as accurately as possible, however, errors may occur and include inaccuracies on the availability of products contained on the website. If such errors occur we will inform you and unless a replacement is requested, your order will be cancelled and you will receive a refund.

Company Information

Mailing address: The Story Gift, 7 Circus Mews, Bath, BA1 2PW, UK

Contact Phone Number: +44 (0)7496 308 277